Contact Stratego.win
The address for everything on this site is support@stratego.win. There is no contact form and no account system, so email is the one channel — it reaches the person who runs the site.
This is a small independent project, not a company with a support desk. Most messages get an answer within a few days. If your message is about something broken on the page, that is the one we look at first.
Reporting a problem with the game
The play area on the home page is an embedded copy of the game made by another developer, loaded from masteroftheflag.jayoogee.com. That means some problems are ours and some are not, and it helps to know which:
- The page itself — layout, buttons, text, the ranks table, the comment box. Send us the URL and what you expected to see.
- The game area stays blank or never finishes loading. Tell us the browser and version, the device, and whether you are on mobile data or Wi-Fi. We keep two alternative playable versions of the game on hand and can switch the embed if one source stops working for people.
- Something inside the game — a move that looks wrong, a piece that behaves oddly, the AI making a strange decision. Send it to us anyway. We will pass it on to the developer whose game it is, and we will correct anything on our own pages that describes the game incorrectly.
A screenshot is worth more than a paragraph. If you can, include one.
Corrections to the rules and the ranks table
The ranks table on the home page lists how many of each piece each side has, and which piece beats which. It was written from the rules the game itself follows. If you find a mistake there — a rank order, a count, a piece that should or should not be able to defuse a bomb — write to us with the correction and where you saw it. We would rather be corrected than be wrong in public.
Removing your comment
The comment box asks for a display name, which is optional, and a message. If you posted something and want it gone, email us from any address and tell us the page and roughly what the comment said, or the name you used. We will remove it. You do not have to explain why.
Copyright and trademark complaints
If you believe something on this site infringes your copyright or your trademark, email support@stratego.win with:
- The work or mark you own, and how it is registered or published.
- The exact URL on this site where you say the problem is.
- Your name, and an address or email where you can be reached.
- A short statement that you are the rights holder or are authorised to act for them, and that the information you have given is accurate.
We will look at it and, where the complaint is well founded, remove or change the material. This site is an independent fan-made page for a board game that is nobody's public property: the game, its name and its artwork belong to their owners, and we say so in the terms of use and in the footer of every page. Nothing here is meant to claim ownership of any of it.
Business and press
Advertising, sponsorship and interview requests go to the same address. There is currently no advertising on the site, and we will not put an ad above the play area if we ever add one.